Motor Werks Cook Street

Burkhard G.

"My wife and I travel 60+ miles to have our cars serviced which we purchased from Motor Werks. Based on our experience, we'll continue to do so."

David P.

"I have purchased 17 GM autos, the last 5 being Cadillac. Motor Werks is my dealer, and is superlative organization, a model to be emulated by other GM dealers. I am perplexed and disappointed that GM is changing their business strategy which is impacting me. Request that GM reestablish GM distributorship with Motor Werks."

Barbara P.

"I'm a 1st time buyer of the Cadillac and when I chose to buy mind I went to Motor Werks. The sales person was great and friendly, and the service is always fast and conveinent. Thank You Motor Werks"

Daniel S.

"Great service! Great people! We would miss having service at this dealership!"

Barbara P.

"My last 15 cars purchased has been from Motor Werks and I could not be more satisfied with the purchase and the personal service they provide. I know of no better dealership and their follow up service."

Leonard A.

"I purchased my SRX from Motor Werks and if I can't purchase my next car from them, I would NEVER purchase a car from the approved Cadillac dealer in my area; therefore, a Cadillac vill not be my next new car. Motor Werks has been outstanding in their sales and service with my 2 SRX's. I have had mechanical problems with both cars, but because of Motor Werks, I have enjoyed my cars, even with the problems. My wife has had a Mercedes and now a BMW, both from Motor Werks and if the Cadillac franchise is removed, I will stay with Motor Werks, but it will NOT be with a GM automobile!"

Richard F.

"I travel 15 miles past the Cadillac Dealer near my home just to take my business to Motorwerks. Their excellent service, attention to my needs and their friendly attitude as well as their technical knowledge of my vehicle all make the trip well worth while. If they are closed down I will have to find another dealer (or a different vehicle brand) with which to do business."

Joel T.

"Motor Werks Cadillac in Barrington has demonstrated extremely high levels of professional and competent service beginning with their sales people to service. Let me explain. My sales person, Bill Heussner was not only knowledgeable about the car I eventually purchased but he routinely calls me to see that all is well. The service department always goes beyond expectations to ensure that my vehicle is maintained or repaired promptly and always gives me a ride to work or arranges for a loaner. It has been great to find and honest and competent dealer and it would be a tragedy for it to end. Joel"

Terry A.

"Great Dealership, no one needs to take the Cadillac sales away from moterwerks. I purchased my car from and do not wish to go to another Dealership.There service is exclemt. Do not change Please.."

MOTORWERKS IS THE BEST ! GREAT SERVICE ,ON THE SALES FLOOR & SERVICE DEPT. THANK YOU, MOTORWERKS ! HUGS, FROM, AN ETERNAL CADILLAC FAN !

"I did not purchase my first Cadillac STS from Motorwerks, but I did have all of the service work performed at the dealership. The service work was always perfomed to my satisfaction, complete, and at a fair price. The Service Department personnel were always professional. As a result of this treatment, I purchased my second STS from Motorwerks. The salesman courteous, professional, and not pushy. He understood my needs and put me in a vehicle with which I am very pleased. I have owned 14 vehicles in my life and there is not another dealership that can compare with Motorwerks in sales technique and service after the sale. I am currently looking at a used vehicle at Motorwerks Cadillac for my son. I think he will develop into another generation of satisfied Motorwerks customer."

Meligi A.

"I am current driver of Mercedes and Lexus. I used to own Cadillac cars for years. I would like to have the option to buy any of these cars jn the future. I would hate to lose this option."

Elizabeth W.

"I have had the comfort of having my last Cadillac from Motor Werks. Not only were the sales force actually interested in my needs, they actually assisted in helpful ways. The Service department couldn't be better. What confidence they exhibit and what competence. The personnel are exceedingly professional. They treat each customer with endless respect leaving me no room for complaint. Sadly, this is not the case with other dealers. There is actually a Cadillac dealer closer to me. However, they give the impression of not caring one bit about my concerns. As a woman purchasing and maintaining a car, I will NEVER return to this other dealer to purchase a car. I hope I do not have to use their service department because the Motor Werks crew is tops."

Gerald F.

"When it comes to purchasing and maintaining an automobile no other dealer surpases the Motor Werks experience. My wife comments each time she brings our vehicle into Motor Werks for service how exceptional their team of service professional is. Many business could learn from Motor Werks."

Steven P.

"The ultimate automobile buying and service experience. I drive 30 plus mile and pass many Motorwerks competitors to experience business with the best."

Pat H.

"I live 9 miles from the closest Cadillac dealership but drive 50 miles to go to Motor Werks. They care about their customers and no request is left unfulfilled. Sales staff is professional and personable. Repair staff is phenomenal. I have been a loyal Cadillac customer but am more loyal to Motor Werks than to Cadillac. If need be I will change auto brands."

Barbara F.

"I have purchased two new vehicles from MW. I have never had anything but courteous service since my first purchase in 2005. I recommend them to anyone who wishes to have purchase cars they sell as their service is A+."

Rich L.

"The Cadillac service team at Motorwerks has always been very professional and accomodating. They continue to be my preferred option for service."

Shahrokh S.

"We have bought 4 cars from Motor Werks over the past 8 years, including 2 Cadillacs, and are extremely satisfied with this dealership, both in terms of sales and service. We need a good, nearby Cadillac dealership for the area and I would hope that GM reconsiders its decision."

Jackie H.

"I have been a loyal Motor Werks patron for 14 years. I must say that I have never been treated so well at any other auto dealership. This group of individuals is totally committed to making their customers happy. The service is unsurpassed and although they are not perfect (as we are all human) I have personally never had a disappointing resolution to any situation. Motor Werks is my dealership of choice and if Cadillac does not reinstate their franchise I will select another manufacturer for future auto needs. "

Mary C.

"My husband and I have purchased four (4) Mercedes-Benz from your organization since 1996. Rest assured this would not have happened if it weren't for the quality of staff in all areas. We have recommended M-W to friends and family who were looking for other lines of autos. In fact, very dear friends were looking for Cadillac and we told them in no uncertain terms that the only place to go was Motor Werks. They bought an Escalade and were blown away with care and service received. This was not their first Cadillac but the first purchased at M-W. They were shocked to hear GM was pulling the Cadillac from M-W - as we were. GM is making a huge mistake if they go forward with this decision. Barrington area deserves a Cadillac dealership and Motor Werks is the premier auto dealer in the Northwest suburbs."

Marc M.

"My family has purchased numerous cars from Motor Werks over the last 20 years. We purchased two Cadillacs last year. My wife wanted to buy a Cadillac because it is American made. I was apppauled to find out Cadillac let MW have the franchise until 10/10 but MW could not order any cars from Cadillac. When I found this out I said no wonder they went bankrupt! MW was unable to trade for a 2010SRX, but my wife was undaunted, she wanted an SRX. I went to Patrick and was treated like I had just fallen off the turnip cart. They tried every trick in the book to sell me a car including the puupy dog sale, the buy it before its gone sale, put a deposit on the car so we can hold it sale, and last but not least the this is the best deal you are going to get from any body so buy it now. After all this I wanted to buy another brand of car. My wife sill wanted an SRX so we bought it at Weil it was a better deal than Patrick. To furthe add insult to injury within one week there wa s a problem with the rear end of the car causing the car to be left at MW for about a week. After the above experience I think GM should reconsider its franchise agreement with MW. I am thinking about buying an Escalade in the near future, but we sall see."

Susan M.

"What? You can't possibly take Cadillac away from MotorWerks! I LOVE all of the Caddys I've owned (about 10) and MotorWerks is the ONLY dealership I will buy my next one from. Their service should be a primer for all dealerships in the world. It is outstanding! If they stop carrying Cadillacs I'll have to find another luxury car that they DO carry."

Thomas C.

"To thank the good Lord I have reached the age to have bought many a Cadillac from Motor Werks. If the good Lord is willing and GM is willing I look forward to buying many more Cadillacs from Motor Werks. If Motor Werks is not available as my dealer to be rewarded for all the good things they do for me as a customer will make me ask then "who". I dread the thought of being forced to deal with another store, I travel 50 plus miles to go to Motor Werks and I am not bothered by that. I am bothered by the fact that will end if GM makes a decision that will terminate all our relationships. Remember in carprentry, measure twice cut one. Please measure my dealer again. Thank you in advance. A very satisfied Motor Werks customer."

Melinda B.

"We have purchased our vehicles from Motor Werks for the last 22 years and only use them to service our vehicles. They are most professional in their sales, service and warranty work and we would not use another dealer for any automobile needs. We are currently wanting to purchase a 2010 Cadillac SRX but will only deal with the products that Motor Werks will continue to sell and service."

Frederick W.

"Ive been a custermer of motor werks since i990 iam second cadillac from motor werks.a2008 cadillac dts. my battery died i called thire sevice dept they sent a person out there was no charge, thats custermer service"