Motor Werks Cook Street

Marlene K.

"We were 1st time customers when we bought our 05 CTS. We were never treated very friendly by your dealership. Our subsequent Cadillac purchases have been thru Heritage in Glen Ellyn."

Tom E.

"I bought two cars from Motorwerks in December. I found them to be very professional and helpful."

Patrick C.

"My wife and I purchased a 2004 Cadillac Escalade from Motor Werks in downtown Barrington a few years back. We purchasd a Cadillac Certified vehicle and unfortunalty there were several problems that developed with the vehicle after the purchase. The Motor Werks Barrington Cadillac dealership prompty took care of each issue under warranty. With 4 childeren, our schedule is very busy and the dealership took the time to accomodate our schedule to service the vehicle. I was shocked when I heard that GM pulled Motor Werks franchise. Out of the many dealerships I have done business, none can match the professionalism and courtesy provided by Motor Werks."

Halina V.

"Purchased the car new, Motor Werks sales associate delivered the car to my home, explained all the features of the Cadillac and even picked up my trade-in. The one time I had an issue with the car it was resolved promptly with no inconvenience to me. Motor Werks even offered a free loaner. They are the best! Have since purchased to more cars from them."

Michael M.

"I have dealt with Motor Werks for several years. They have been supportive, honest and consumer oriented every time. I am particularly impressed with the way they work with the customer even when he is not buying a vehicle, unlike most dealerships I've known."

John S.

"We have purchased a number of Cadillac vehicles from MotorWerks over the years and have them continually serviced there. The are an excellent dealership and definitely an asset to the Barrington area, one of the more affluent in the northwest Chicago suburbs. To take away their franchise, when there is no real Cadillac dealer in the immediate vicinity would definitely not be a smart decision for GM."

Martin L.

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James H.

"I have owned many different cars over the years, and dealt with many different dealers. Motorwerks is, far and away, the finest experience I have ever had with ANY service center. There is not even a runner up. It is a glaring mistake on the part of GM to discontinue Motorwerk's franchise. Not only are they courteous and professional, they are also highly competent. This is a quality that is sorely lacking these days. To find all three of those qualities in a single service center is rare indeed. By taking this away from us, the consumer, GM is alienating us. In terms of solid business decisions, GM needs to capitalize on the mistakes the Japanese manufacturers are making right now. Closing down smaller dealers, especially those like Motorwerks Cadillac/SAAB, who have solid relationships with their customers, is not a way to do this. GM needs to build on those relationships, as word of mouth from faithful customers like me is a way to sway disillusioned buyers from other manufacturers. On a personal note, I currently own my third CTS. I love the car, but the biggest reason I keep coming back for more is having Motorwerks stand behind it. It is highly unlikely I will buy another Cadillac if Motorwerks is taken away from me. I would likely switch to one of the other brands they sell and service."

Jenny M.

"I have been a Cadillac owner since my 1st buy at the age of 22. (El-dog) it was beautiful! I exclusively buy my Cadillac's from Motor Werks because of their professionalism, great service options, convenience and not to forget their exemplary customer service. I was very unhappy to hear the Motor Werks may not be considered to be an official Cadillac dealer. My Cadillac purchase and maintenance experience with Motor Werks is one reason that would lead me to walk away from Cadillac to purchase another brand that they sell just to keep my level of expectations upheld. I love the Cadillac product and will be hard pressed to find a more comfortable better performing vehicle, but If I have to change Brands to stay with Motor Werks I will."

Ted M.

"Why would I have bought 8 cars here if they didn't treat me well.. Bought 3 Cadillacs here. Grossinger is around corner, and I wouldn't do a thing with those folks."

Glenn J.

"If they did not provide superior customer service, I would not have bought seven cars from them. There is no other convenient Cadillac dealer in the nearby area."

Alex I.

"Motor Werks Cadillac has been a part of Barrington for decades and is a staple of the landscape of our town. I purchased my car from them and will do so again in the future. This company has amazing service, attention to detail, and character that you just can't find at other dealerships, period."

Tom F.

"I wouid like to add my voice to the Motor Werks appeal to Cadillac. I purchased a Cadillac 1 1/2 years ago. The experience at MW was far superior to the visits I made to two other dealers in the Chicago area. Please allow them to keep their franchise."

Erika B.

"We bought a Cadillac from Motor Werks two years ago. It was the smoothest, most pleasant dealer experience that my husband and I have EVER had. Our subsequent contacts (for service issues, etc.) have all been equally satisfying. Now that we've found Motor Werks, we really can't imagine ever going any place else to buy a car!!"

Tom W.

"I have purchased several Cadillacs from Motor Werks Of Barrington over a period of over 20 years. The sales and service staff along with the management is SUPERB, trustworthy and reliable. If GM allows this dealership to close they will lose a future customer. There are no nearby Cadillac dealerships in the far N.W. suburbs of Chicago. Motor Werks Cadillac is trusted and well respected franchise. It will be a travesty to the community if this franchise is taken away from us. Looking forward to being a continued and valued customer of Motor Werks Cadillac Of Barrington."

William F.

"There is absolutely no finer Cadillac dealer in all of the midwest. Motor Werks Cadillac of Barrington is the best."

Robert D.

"I have purchased several automobiles from Motorwerks and find value in comparing American-made cars like Cadillac to other brands like BMW, Benz and Porsche. The sales people represent the Cadillac brand well and I have first hand experience servicing a Cadillac at Motorwerks---their service levels were outstanding and consistent with my overall positive experience of working with Motorwerks."

John M.

"Having bought my first CTS elsewhere, I went back to that dealer; but they were not willing to work with me. I was considering buying a foreign make, but decided to visit the Barrington store. They sat down with me and we found a new CTS that met my needs and budget. I'm very pleased with my new 4-wheel-drive CTS."

Christine L.

"I have purchased 2 Cadillacs from Joe Quintentz and have been very happy with his knowledge of the cars. I also never felt pressured in any way when purchasing. I also have taken the cars in for service and maintenance and have always been given the utmost respect and have been satisfied with level of service to my car."

Lauren F.

"I have been a customer of Motor Werks for years (Saab, then BMW & now Cadillac). I just purchased my 2nd Cadillac late last year (Escalade ESV). I love my Escalade, but I have no desire to work with any other dealer as they have outstanding service and very fair pricing. I hope that GM will reconsider the closing of Motor Werks Cadillac as they are an excellent ambassador of your brand."

Roger P.

"We have purchased 8 to 10 new Cadillacs from Motor Werks over the years (2 at a time for my wife and me) and like to see them around for years to come so we can continue to purchase future Cadillacs from them. Hope we would not have to move to imported luxury cars. "

Tim D.

"A 30-year customer of MW and Mancuso before you, I have long valued the quality, service and, yes, even the price of your Cadillacs. Who says you can't have it all? Currently, our company's two Cadillacs are serviced by the ever-attentive John Oliver and his first-class crew, having been delivered by the smooth-talking, always helpful Joe Quintenz. As an ad/PR agency, we appreciate the special combination of product, service and value we've ALWAYS found at MW Cadillac. Those guys in Detroit are nuts if they pull the line. That's a fact. Good luck and I look forward to my next vehicle..."

Kevin D.

"THEY PROVIDE GREAT SERVICE AND ARE MUCH CLOSER TO MY HOME HOPE THEY STAY OPEN"

William C.

"MWerks is the best in sales and service. I intend to buy a Cadillac Escalade from them this year. DON'T eliminate them as a dealer!!!"

Daniel

"I have bought or leased my last five Cadillacs from Motor Werks and have been extremely pleased with the service and ease of doing business with them."

Richard G.

"After I purchased my 2004 Deville, I had problems with the aftermarket wheels. Motor Werks exchanged them and refunded the extra money I paid."