Motor Werks Cook Street

Elwood E.

"I have been a customer of Motor Werks for over 25 years and have bought several cars there. Having been most satisfied with the high standards of maintenance and service I shall continue to remain a faithful customer"

Nicholas S.

"My wife and I purchased our first Cadillac from Motor Werks seven years ago. Since then we have purchased two more vehicles. We have chosen Motor Werks for their friendly and professional staff. The gracious staff has always treated us like family and we look forward to future purchases with them!"

Lawrence H.

"I view Motor Werks as an exceptionally good dealership. I have bought cars from them for years, and it is the first dealership in my life that I have had the pleasure of dealing with the same salesman over more than a decade, even though there are closer dealers. Motor Werks only carries the most prestigious car marquees. The dealership is comfortable and immaculate and has a large service department. Cadillac will be doing itself a terrible dis-service to lose this fine dealership. I am unaware of another dealer within 10-15 miles that sells Cadillac vehicles."

Raja C.

"I have bought several cars from MotorWerks in the last 15 years. Since 2004 I have had four Cadillacs. Currently I have a 2008 Escalade & a 2009 CTS. The sales and service at the Cadillac dealership of Motor Werks has been outstanding. Kevin Mack, the Service Manager is one of the best managers I have ever dealt with. If the delership closes I might have to buy another Make of car since I do not think that I can get the kind of treatment and service that I get at MotorWerks! I hope GM will reconsider closing the Cadillac dealership at MotorWerks, otherwise after my fourth Cadillac, I might have to switch brands."

Don C.

"I bnought a 1998 DeVille new, very good service, I also bought a new 2009 DTS no problems.I live in Elgin and I Want a near by Service center."

Brian H.

"My family has purchased two Cadillacs from Motor Werks in the last ten years. If they loose the Cadillac dealership, we will continue to purchase vehicles from Motor Werks as they are an excellent dealership - but due to a poor decision on the part of GM to cancel their dealership, we will not be purchasing a Cadillac. "

Lan L.

"I purchased a CTS 09 at Motor Werks in May 2009. My experience with this dealer was nothing less than a pleasure. From the time I stepped into the parking lot to the time signing the contract, I met all the pelple with knowledge, honest, and friendly. It was a totally pleasure to buy car here. I also brought my car to service at this place and the did an excellent job on the car. One important thing is the location of the Motor Werks is so convinience and easy to get to. If I have to bring my car to another Caddilac dealer, there will be so far for me since there is no other Cadillac dealer close by. Before I came to this purchase, I had stopped by the dealer at Woodfield and to my surprise, nobody came out to greet us. We were just another passing by or may be we didn't look like we can afford a Caddilac. If they didn't want my business, then I don't want to spend my hard earn money there. Motor werks treated us well and I will come back for sure."

Donna and John J.

"After 45 years in the retail business, we understand what good customer service is all about. We chose Motor Werks in Barrington IL to purchase our last Cadillac because they offered the service that we enjoy and expect. Their convenience, patience, reputation, understanding and friendly personnel ( a family-like feeling that Freddie, Tim, Joe and Jason impart! ) are all elements that make a way of conducting business in a manner we like and is why we chose to buy Motor Werks. We did NOT have good experiences at their two closest competitors and it would be foolish of General Motors to take away this franchise which would force us to travel further and do business with someone else who couldn't meet our needs prior. In fact, we probably would be forced to either seek another dealer further away ( inconvenient to us! ) or seek another brand other than Cadillac. To whom it may concern, please reinstate the Cadillac franchise for Motor Werks and and let us continue to be able to maintain our car with the people we like and with confidence that it will be done to our satisfaction."

Jack T.

"Motor Werks Cadillac is an institution within the 60010 zip code its proximity to the METRA RR gives it a service edge that is uneqal. The team is beyond compare in their professionalism and GM should replicate this model not abandon it!!"

Tom M.

"I have been a GM owner since 1982 (Buick and/or Oldsmobile) and a Cadillac owner since 1989. I now have ny 4th Cadillac, purchased from 4 different dealers. My current one was obtained at Motor Werks and I am receiving the best service I have ever received. My salesman, Joe Quintenz, keeps in touch with me and keeps me "in the loop." He's the first salesman whose name I even remember. I'll be going back to Motor Werks and Joe for my next car. I hope they still have Cadillacs."

Lyle C.

"I have already written to my Senators with no response. I explained that there could be no reason to take a successful dealership from our community. I am sure that for our market area this was one of the most successful dealerships in the country. We, the customers, are now being dispossessed and mandated to travel great lengths for service and purchases all without cause. I would like to know for what reasons the Government controlled GM had for targeting this dealership. I can only attribute it to partisan politics and friendships. This situation has cost our community tax dollars, employment, and convenience. I am forced to give up friendly, reliable, and convenient service based on "what"? Perhaps my Senators could help me with this issue."

Maureen W.

"Motorwerks is the best dealership I have had to deal with in all my cars I have owned. They stand by their word and customers. I had huge run ins with Patrick Cadillac and that is what made me switch over to Motorwerks 3 years ago. The best decision I ever made. I recommend Motorwerks to everyone. I was sad when I heard GM was pulling out from Motorwerks, I've said it all along, "the biggest mistake GM could make". I hope you do reconsider Motorwerks, you too will not regret keeping them on. They to me are the best dealership in Illinois with a team that is so fabulous. How often especially now a days do you hear that about a dealership? My guess not much. Would love to hear that you kept them on. Please do from a very happy Motorwerks customer. Sincerely, Maureen W"

Nandia B.

"My family and I have purchased several vehicles from Motor Werks, in particular Cadillacs. Motor Werks is an excellent establishment. We appreciate the professional and personal service that we receive at Motor Werks -that is why we continue to purchase and service our cars at Motor Werks."

Robert S..

"Motor Werks is the best. We've purchased over 14 car from this outstanding dealership and recommend them highly."

Robert F.

"I am truly thrilled with my new Cadillac. I'm just as pleased with the people with whom I dealt with during the sales process as well as with the service people. Truly, top-notch professionals. Closing this store would be imprudent, as well as cause me difficulty."

Kent K.

"I have been a Cadillac customer at Motor Werks for the past 30 years. I'd hate to have to switch to another car maker this late in the game."

TOm A.

"Our company and family have purchased numerous vehicles from MotorWerks Cadillac of Barrington. They are and have always been a superior organization. Their attention to "detailed" customer service is the predominant reason we have purchased Cadillac products."

Steve K.

"There is no way we would have purchased a Cadillac Escalade if we had to drive farther than MoterWerks. We would have probably purchased something else that MotorWerks sells - like the Mercedes SUV or Infiniti. "

Robert T. B.

"I have purchased six new cadillacs since 1985 and I have owned 8 all together.Despite the fact that I was a first time buyer at Motor Works Cadillac, it was the best experience I had in purchasing any new car. I purchased a new Escalade at Motor Works primarily due to the friendly atmosphere and the salesman's complete knowledge of the car and its equipment. The salesman not only knew about the car, but could also detail the operation of each piece of equipment. Additionally, there was no sales pressure. I would certainly say that this dealership's customer service and sales department definitely far surpassed all of the other cadillac dealers at which I purchased a car or stopped to obtain a sales quote. Sincerely, Robert T. B."

J. P.

"I am planning on purchasing a new Esclade in 2010 from Motor Werks. I trust them and their service department is superior to the competition. Simply stated if the Cadillac franchise is taken away from Motor Werks I will purchase a different vehicle maybe a Navigator."

Marge R.

"My husband and I have been leasing cars from MotorWerks for almost 20 years. My last car was a Cadillac SRX, which I loved and would like to get a 2010. I'd love to stay with Moror Werks, becaue we trust them completely and get excellent service."

Leona J.

"MotorWerks is a great dealership. They back their products and their service department is the best. I have recommended Motor Werks to all of my friends and family."

Lynda S.

"Motor Werks is the best dealership that I have ever dealt with. Their sales and service departments are great and they treat customers very well."

Susan G.

"I have purchased several Cadillacs from Motor Werks and have always been pleased with their professionalism and outstanding service. I was very disappointed when I heard that they would not be carrying the Cadillac line any longer. I have referred many people to Motor Werks because I have been so pleased with them. I hope that they can continue to sell Cadillacs."

Rob B.

"MotorWerks is where I plan to purchase my next Cadillac. They contribute to our community and deliver an outstanding customer service experience."

Tim K.

"Motor Werks is a top notch dealer that I've worked with in the past. Keep them open."